Shipping Policy

Last updated: April 2026

All Soravon products are made-to-order using sublimation printing. Each item is individually produced after your order is placed.

Handling Time (Production)

  • 3–7 business days (Monday–Friday, excluding U.S. holidays).
  • Orders placed after 5:00 PM EST will begin processing the next business day.
  • Multi-item orders may ship separately.

Shipping Rates

  • USA: Free standard shipping on orders over $100 | $7.95 flat rate for orders under $100.
  • International: $9.95 flat rate.
  • Additional fees may apply for Hawaii, Alaska, Puerto Rico, remote areas, or certain international destinations. We’ll show exact shipping cost at checkout.

Estimated Delivery Times (Business Days)

REGION TRANSIT TIME (AFTER SHIPPED) TOTAL ESTIMATED DELIVERY
USA 7–10 business days 10–17 business days
International 10–20 business days 13–27 business days

These are estimates only. Actual delivery may vary due to carrier, customs, weather, or high order volume.

Tracking & Carriers

We use reliable carriers such as USPS, YunExpress, or local postal services. A tracking number will be emailed to you once your order ships.

Important Notes

  • Please provide a complete and accurate shipping address. Incorrect addresses may cause delays or extra fees.
  • International customers are responsible for any customs duties, VAT, taxes, or import fees (not included in shipping cost).
  • All products are made-to-order. Slight variations in color and print alignment may occur.

Lost, Stolen or Undelivered Packages

If your package shows no delivery update for more than 30 days after the last tracking scan, or does not arrive within 60 days from the order date, please contact us at support@soravon.com with your Order ID and tracking number.

We will investigate with the carrier on your behalf. If the package is confirmed lost or undelivered due to carrier error, we will offer a full refund or free reshipment at no additional cost.

Please note: The customer is responsible for providing a correct and complete shipping address. We are not responsible for packages lost due to incorrect address information provided by the customer.

Questions About Shipping?

Email: support@soravon.com
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

Soravon LLC
30 N Gould St Ste N, Sheridan, WY 82801, United States
(Registered business address only – no walk-ins or package drop-offs)